The Member Success Specialist is a pivotal role dedicated to ensuring WBBA members achieve maximum value from their membership. By fostering strong relationships and prioritising member satisfaction, this role supports revenue retention and enhances the member experience through a blend of customer-centric innovation and proactive engagement strategies.

The World Broadband Association (WBBA) is seeking a proactive and results-oriented Community Manager to lead its member engagement initiatives. This role will focus on driving participation, delivering member value, and implementing impactful strategies that support WBBA’s vision of becoming the leading global broadband community.